Returns & refunds

Last updated: November 10, 2026

30-day returns

If you are not satisfied, you may return unused items in their original condition and packaging within 30 days of delivery for a refund to your original payment method.

How to start a return

1. Email contact@walartm.com or call (786) 349-8637 with your order number.
2. We will send return instructions and the return address.
3. Ship the item back in its original packaging.

Refunds

Once we receive and inspect your return, we will email you and issue your refund within 5–7 business days. Original shipping charges are non-refundable unless the return is due to our error or a defective item.

Non-returnable items

• Items that have been used, washed or damaged after delivery.
• Opened grooming products such as shampoo (for hygiene reasons), unless defective.

Damaged or incorrect items

If your item arrives damaged, defective or is not what you ordered, contact us within 14 days of delivery and we will arrange a replacement or full refund, including return shipping.

Cancellations

To cancel an order before it ships, contact us as soon as possible.

Contact

Global Impact Resource, Inc.
15600 SW 288th St, Suite 309
Homestead, FL 33033, United States
Phone: (786) 349-8637
Email: contact@walartm.com